Privacy policy

Introduction

Funding Finder takes your privacy seriously. This policy explains what personal data we collect, how we use and share it, and the rights you have under UK data protection law.

It applies whenever you use our website, check your eligibility or contact us. We may update it from time to time, and the latest version will always be on this page.

Who we are

Funding Finder is a trading name of Performative Media Ltd. We are the data controller for the personal data described in this policy.

The information we collect

We collect information you give us when you check your eligibility, information we look up from public sources such as Companies House, and information collected automatically when you use our website.

Identity data

Your full name and, if you are a company director, your date of birth.

Contact data

Your email address, mobile number and home address, and whether you own or rent your home.

Business data

Your business name, whether it is a limited company or a sole trader, its turnover, and how much funding you need, what it's for and when.

Public register data

Details about your company and its directors from Companies House, such as the company number, registered address, incorporation date, and directors' names and month and year of birth.

Verification data

Whether you have confirmed your mobile number with a one-time code.

Technical data

Your IP address, the country it is in, your browser and device type, and the page you came from.

Marketing and attribution data

The advert or campaign that brought you to us, such as UTM tags and Google and Meta click identifiers, stored in cookies (see Cookies).

Communications data

Records of emails, calls and messages between you and us.

We do not ask for special category data, such as health information. If you give us personal data about someone else, such as a fellow director, please make sure they are happy for you to do so.

Lawful bases for processing

Data protection law requires a lawful basis for each way we use your personal data. We rely on one or more of the following.

How we use your personal data

We use your personal data:

• To check what funding your business may be eligible for
• To match you with the funding partner best suited to your needs
• To pass your application to that partner so they can contact you
• To verify your identity and your mobile number
• To prevent fraud and misuse of our service
• To respond to your questions and complaints
• To measure and improve our website and advertising
• To meet our legal and regulatory obligations
• To send you marketing, where you have agreed to it

Who we share your data with

We never sell your personal data. We share it only where needed, with:

• Funding partners: The lender or broker we match you with, which may search its own panel of lenders.
• Credit reference and fraud prevention agencies: Used by our partners to check your identity, creditworthiness and to prevent fraud.
• Service providers: Companies that host our website and database, send text messages, and provide analytics and advertising.
• Regulators and authorities: Where the law requires us to.

If a partner runs a credit search, it may leave a record on your credit file. Our own eligibility check does not affect your credit score.

International transfers

Some of our service providers may store or process your data outside the UK. When they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the ICO's international data transfer agreement.

How long we keep your data

We keep your personal data only for as long as we need it, including for:

• Providing our service to you
• Meeting legal, tax and regulatory requirements
• Handling disputes and complaints
• Keeping audit and compliance records

When we no longer need your data, we securely delete or anonymise it.

Marketing

We will only send you marketing about our services where the law allows it or you have agreed to it. You can opt out at any time by using the unsubscribe link in our emails or by contacting us.

Automated decision-making

We use automated rules to decide which funding partner to introduce you to, based on your turnover, how long your business has been trading and which partners are available. This decides who can help you; it is not a lending decision, which is always made by the lender.

You have the right to ask for a person to review an automated decision, to give your point of view, and to challenge it. To do so, contact us.

Your data protection rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct data that is inaccurate or incomplete
• Ask us to delete your data
• Restrict or object to how we use your data
• Receive your data in a portable format
• Withdraw your consent at any time, where we rely on it

To use any of these rights, email [email protected]. We will respond within one month and will not usually charge a fee.

Sharing your application with partners

When you select “See my matches”, you agree that we may share the details you gave us, and the information we looked up about your business, with the funding partner we match you with. That partner may contact you about your application and may run identity, fraud prevention and credit checks.

Funding Finder is an introducer, not a lender, and does not give financial advice. Any agreement you enter into will be between you and the partner.

Cookies

When you arrive from an advert, we store the campaign details and click identifiers in first-party cookies for 90 days, so we know which adverts work. If you use Meta products, Meta's _fbp cookie may also be read. Your answers to our eligibility questions are kept in your browser's session storage until you see your results, and are cleared when you close the tab.

Commission disclosure

Our service is free for businesses. We are paid a commission by the partners we introduce you to, which may be a fixed fee or a percentage of the amount you borrow. This does not change what you pay. If you would like to know the nature and amount of any commission, ask us before you enter into an agreement.

Our partners

Our funding partners include iwoca and Funding Options by Tide. When we introduce you to one, they become a data controller for your personal data and will handle it in line with their own privacy notice, which you can find on their website.

Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to put it right.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.